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Trading Platform: MetaTrader
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About Axi
Getting Started
My Axi Account
Trading Accounts
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General Information
Deposit via Client Portal
Withdraw via Client Portal
Deposit via Mobile App
Withdraw via Mobile App
Internal Transfer
Managing Payment Methods in the Client Portal
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Margin and Leverage
Trading Platform: Axi Trading Platform (Mobile App)
Trading Platform: MetaTrader 4
Trading Platform: MetaTrader 5
Trading Platform Troubleshooting
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Educational Videos
About Axi
Trading Accounts
Deposits and Withdrawals: Axi Trading Platform (Mobile App)
Trading Platform: Axi Trading Platform (Mobile App)
Educational Videos
Trading Platform: MetaTrader 4
Markets
Partnerships
My Axi Account
Getting Started
Trading Tools
Deposits and Withdrawals: MetaTrader
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Payments
General Information
I made a deposit, it has been deducted from my bank account, but it hasn’t appeared in my Axi account. Why is that?
Can I use someone else's card or bank account to deposit?
Will I be charged deposit fees?
What is the minimum deposit amount?
Why was I charged a cryptocurrency fee?
What is the minimum and maximum I can deposit?
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Show all (13)
Deposit via Client Portal
How can I deposit funds into my trading account using Global Money Transfer?
How can I deposit funds into my trading account using PayPal?
How do I make a deposit using Skrill via Client Portal?
How can I deposit funds into my trading account using PIX?
How do I deposit funds into my trading account using Local Money Transfer in Thailand?
How can I deposit funds into my trading account using Bitwallet?
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Show all (26)
Withdraw via Client Portal
What are the minimum withdrawal amounts for each payment method?
What is Return to Source (RTS) and how does it work?
Can I withdraw funds if my account has a negative balance?
How to withdraw via Local Money Transfer (India) — Client Portal
Why haven't I received my withdrawal yet?
What happens if my card is expired, lost, or stolen when I try to withdraw?
Show all (42)
Show all (42)
Deposit via Mobile App
How to deposit funds via crypto on the Axi Mobile App
How to deposit funds via PayPal on the Axi Mobile App
How do I deposit funds using Neteller within the Axi mobile app?
How do I deposit funds using PIX within the Axi Mobile App?
How do I deposit funds using PayNow in the Axi Mobile App?
How do I deposit funds using Local Money Transfer in Thailand through the Axi mobile app?
Show all (23)
Show all (23)
Withdraw via Mobile App
How to withdraw via Cryptocurrency — Axi Mobile App
How to withdraw via PayPal — Axi Mobile App
How to withdraw via Skrill — Axi Mobile App
How to withdraw via Neteller — Axi Mobile App
How to withdraw via PIX (Brazil) — Axi Mobile App
How to withdraw via Local Money Transfer (Thailand) — Axi Mobile App
Show all (23)
Show all (23)
Internal Transfer
How to Perform an Internal Transfer via Client Portal
How to Perform an Internal Transfer with Axi Trading Accounts
Why can't I transfer funds from my MT4/MT5 account?
Why can't I transfer funds from my Axi account?
Managing Payment Methods in the Client Portal
How can I remove/delete a crypto wallet from the Axi Client Portal?
How can I add a crypto wallet via the Axi Client Portal?
How can I update my credit card expiration date?
Can I update my bank account via the Client Portal?
How do I add a bank account via the Axi Client Portal?
How can I remove/delete a credit/debit card via the Axi Client Portal?
Show all (8)
Show all (8)
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