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About Axi
Trading Accounts
Trading Platform: MetaTrader 4
Markets
My Axi Account
Getting Started
Trading Tools
Deposits and Withdrawals: MetaTrader 4
Funding your Trading Account
Withdrawing from your Trading Account
Internal Transfer
Bank Account
Payment Methods
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Deposits and Withdrawals: MetaTrader 4

Funding your Trading Account

How do I make a deposit into my Axi account?What is the minimum deposit amount?Will I be charged deposit fees?Can I make third-party payments?Can I transfer money to Axi from a different broker?Why is my deposit request not being processed?

Withdrawing from your Trading Account

How do I request a withdrawal?Why did I receive less money than expected?What is Return to Source (RTS) and how does it affect my profit withdrawals?How do credit/debit card withdrawals work?Does Axi have minimum withdrawal amounts?What are the withdrawal fees and how do they work?

Internal Transfer

How do I transfer money between my Axi accounts?

Bank Account

How do I add / remove a bank account in my Axi profile?I made a deposit, it has been deducted from my bank account, but it hasn’t appeared in my Axi account. Why is that?How do I upload a bank statement to get my money back?How do I make a deposit / withdrawal via bank account?What information is required for bank transfers?

Payment Methods

Can I remove or change my e-wallet address in my account?How do I remove a payment method?How do I update a payment method?How do I add a new payment method?What happens if I want to withdraw funds, but my debit or credit card is expired, lost, or stolen?
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