Withdraw funds using Google Pay via the Axi mobile app.

Eligibility & Requirements

1. Available in selected countries only. If Google Pay appears in the Withdraw section, it is available for your account

2. Google Pay withdrawals are available for supported Android devices.

3. Google Pay must be linked to an active card in Google Wallet.

4. RTS applies: you must withdraw up to the original amount deposited via the same payment method (Google Pay)

5. Profits above the deposited amount can be withdrawn using any other available withdrawal methods shown in the app once RTS is consumed.

6. Minimum and maximum withdrawal limits apply — displayed in the app. If your request is outside these limits, an error message will appear. Minimum withdrawal: USD 10. Maximum: USD 60,000.

7. Ensure you are logged into your Live account, not a Demo account.

Google Pay Withdrawal Rules

1. If you made multiple Google Pay deposits, each deposit appears as a separate withdrawal tile.

2. You can withdraw the full amount or a partial amount from each tile, up to the original deposited amount.

3. You can submit multiple withdrawal requests at the same time for different deposit tiles.

4. If a withdrawal request for a specific tile is already processing, that tile will appear greyed out until the request is completed.

Steps to Complete Withdrawal

1. Open the Axi mobile app and log in to your Live account.

2. Tap the Profile icon in the top-left corner of the screen.

3. Select My Accounts, then tap Withdraw.

4. Choose the trading account you want to withdraw from.

   Note: Ensure you select the correct account to avoid internal transfer delays.

5. Enter the withdrawal amount under the Google Pay tile and tap Continue.

6. Review all details and tap Request Withdrawal.

Processing Time

1. Typically, 1–2 business days for Axi to process your withdrawal request (excluding payment provider processing time).

2. Once processed by Axi, receipt times are generally quick, but depends on your bank and payment provider.

Important Notes

1. Your balance is adjusted immediately after submitting the request.

2. If the withdrawal is unsuccessful, funds will be returned, and Client Services will contact you with the reason and next steps.

3. You can track your withdrawal request in the  Funding History section of the Client Portal.  

See also: How to withdraw via Google Pay — Client Portal

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.